From Businesses Just Like Yours

All Frequently Asked Questions

• Can I contact the VBC team when I have a question?

  Yes. Clients have established communication channels and access to the VBC team.

• Can you handle multiple business entities?

  Yes. We work with business owners who have multiple businesses, and this is an area where we excel.

• Can you work with my existing CPA?

  Yes. VBC regularly collaborates with CPAs and tax professionals.

• Do I have to know which service I need before contacting you?

  No. We’ll start with a conversation and determine where support would be most valuable.
  

• Do I need a cleanup before you can manage my books?

  Not necessarily. VBC begins with a diagnostic review to determine the condition of your books and whether cleanup work is needed.
  

• Do you prepare income tax returns?

  No. VBC does not prepare year-end income tax returns. We maintain organized financial records and can coordinate directly with your CPA during tax preparation.

• Do you serve businesses outside Kentucky?

  Yes. VBC can offer services to any US-based business.

• How often will I receive financial reports?

  Clients receive financial reports on a monthly basis via their client portal.

• How quickly does VBC respond?

  Response time can vary by service level, but generally clients will hear from the VBC team within 12-24 hours

• Is every VBC package the same?

  No. VBC offers several packages to fit the needs of your business rather than a one-size-fits-all service.

• What bookkeeping software do you use?

  VBC primarily works with QuickBooks Online. If your books are currently in another system, talk with us about whether transitioning makes sense for your business.
  

• What does VBC do?

  VBC provides bookkeeping and financial services for growing businesses, including bookkeeping, Fractional CFO support, budgeting and forecasting, payroll, recurring tax support and administrative HR services.

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